User agreement

1. Basic concepts

1.1 Electronic interface is a part of Secrets Line software products enabling access and management access to the Servers . A set of software products includes: A personal account on the website an application for Windows, an application Linux, an application MacOS, a mobile application for iOS, a mobile application for Android.

1.2 Server - is a specialized equipment to provide remote access to the Internet. This specialized equipment has a physical location in a country or a city.

2. The subject of the agreement

2.1 the contractor undertakes to provide the customer with services and technical support access to remote servers. The Contractor provides interoperability between the Customer and the Contractor via electronic interface belonging to the Contractor.

2.2 Using the Electronic interface, the Customer chooses a server, the Contractor undertakes to provide the Customer with access to the Electronic interface, to provide help and technical support when working with Electronic interface.

2.3 the Contractor shall provide the servers with access to the Internet, that the customer can remotely access the Internet at any time using the Electronic interface.


3.1. The contractor undertakes by own strength and at own expense to maintain a constant performance of the Electronic interface: 24 hours a day, every day, without breaks, except the necessary preventive (scheduled) and repair work that will be planned at a time when it can inflict the least damage to the Customer.

3.2. The Contractor under this Agreement does not form, does not convert, does not save and does not interfere with incoming and outgoing traffic, and does not make any action to initiate sending it to third parties.

3.3. The contractor is not liable for Customer's actions on the Internet.

3.4. If necessary and in accordance with the legislation of the country where the Server is located, the Customer shall at his own expense obtain the necessary permission of state authorities and (or) other persons to engage in any activities on the Internet.

3.11. The contractor undertakes to keep the information received from the Customer confidential in connection with the performance of obligations under this Agreement.

3.12. Upon receipt of complaints from third parties about violation by the Customer of the terms of this Agreement the Contractor is entitled to suspend the performance of its obligations under this Agreement.


4.1. The contractor shall:

4.1.1. To ensure constant and full Customer's access to the Electronic interface.

4.1.2. To provide the Customer with the Service in full accordance to prices posted at

4.1.3. No later than 24 hours before In advance to notify the Customer by posting a corresponding message on the website about all planned maintenance works which are likely to delay or denial of the Services.

4.1.4. To keep confidential information received from the Customer in secret, not to disclose, publish or fencing from access by third parties.

4.2. The Customer is obliged:

4.2.1. Timely and fully pay for the services of the Contractor.

4.2.2. Not to commit any actions that may break the functionality of the Contractor.

4.2.3. Their own and at their own expense to ensure the safety and confidentiality of the login and the password used by the Customer for authorization on the Contractor's site.

4.2.4. To comply with the requirements of the legislation in the execution of the Agreement regarding use of the Services, legal requirements of other countries, in which are located the Servers of the Contractor and norms of international law.

4.3. The Contractor may:

4.3.1. Given the market conditions the Contractor may change the applied Tariffs, with obligatory prior notification of the Customer on the website 5 (five) calendar days before the introduction of the above changes.

4.3.2. The contractor is not liable for the failure to familiarize the Customer with updates and changes that are posted on the website of the Contractor.

4.3.3. To request additional data and (or) require confirmation of the provided data during the term of the Contract in case of doubt about authenticity of the Customer's data. The request is sent by email to the contact address of the Customer. If the information is not provided by the Customer within 5 (five) working days from the moment of submitting the first request, the Contractor may:
- reject the Customer's request for a new service;
- to suspend the services to the Customer;
- reject the Customer's request for the extension of the term of the service.

4.3.4. Deduct the subscription fee from inactive users with a positive balance, and that within 12 or 18 months in a row have not committed any of the following:
- have not signed in to their personal account;
- have not had access to any Contractor's servers.
have not bought nor paid for the Services;

4.4. The Customer may:

4.4.1. To require the Contractor to provide the Services in accordance with the terms of this Agreement.

4.4.2. To require the Contractor to provide information about the reasons for the unavailability of the Electronic interface or the Servers.


5.1. For the provision of services under this Agreement the customer pays the Contractor a fee the amount of which is calculated in accordance with the current Tariffs which are available at

5.2. Calculations under this Agreement are in USА dollars.

5.4. Payment under this Agreement is made on the basis of 100% prepayment.


6.1. This Agreement shall enter into force from the moment of registering the Customer on the Contractor's website and shall be valid indefinitely.

6.2. Each of the Parties has the right to terminate this Agreement unilaterally by written notice to the other Party by registered letter no later than thirty 30 calendar days before the specified date in the notice of termination of the Agreement. The parties undertake to repay existing debt each other within 5 (five) banking days after the termination of this Agreement.


7.1. If any provision of this Agreement becomes invalid, this shall not affect the validity of the Agreement as a whole.

7.2. The Customer agrees to receive any notification from the Contractor by sending e-mail messages.